Response to Mena

OK, I’ll add my two cents to the list of “How I use MT” trackbacks. I currently have one author and two blogs. I expect to add one more blog every 6 to 12 months within my own personal blog. Plans are in the works to add two more blogs and two more authors for friends/family members.

But I also want to make it very clear that my personal concern is not ultimately about the number of authors and weblogs allocated to each segment of the license. That’s a symptom of the bigger problem. Simply put, it’s about perceived value for price. The issue is not “I don’t want to pay for MT”. The issue is, I don’t want to pay this particular price for this particular feature set.

I would be quite willing to shell out $ for MT above and beyond what I already paid last fall *if* there were a current and/or future feature set worth paying for. Optimizing existing code is fine but that plus one questionable new feature (spammers have already begun to register over on typekey) is not enough change. Right now there is no compelling reason for the user like me to upgrade except for the fact that if we don’t do it now, it may well cost more to upgrade in the future. Maybe you can get away with that if you’re Microsoft, but not if you’re a startup like SixApart.

Here’s a few examples: Give me a CMS that does not require me to rebuild my site because I add one link to my links list. Give me more and better tools for managing comments that does not force me into a 3rd party service. Give me more and better tools for creating and mangaing templates. Make it easier to integrate graphics into posts, or even a whole photo album.

Give me stuff like that and I’ll get out my credit card again.

Since Mena said she was going to delete trackbacks that are “commentaries on SixApart” this one probably won’t stay in the trackback list for long. But I hope that it at least gets read and the message gets through.

Seymour Hersh & the New Yorker

To be honest, I couldn’t finish reading Seymour Hersh’s expose in the New Yorker. It’s way too depressing.

One thing that does bother me a little is that in the tradition of Watergate, few sources cited in the article are identified by name. Not surprising, given the subject matter, but it does make me a bit uneasy. I’m going to give Hersh and the New Yorker the benefit of the doubt, though, and assume that if they’re going to publish accusations like this, then their sources are multiple and significant.

The DOD, of course, put out a standard denial (thanks to Talking Points for the link). It’s interesting, though, that although the spokesperson claims that the article is ‘filled with error’ she only cites one relatively minor point as an obvious error. One would think that if Hersh had truly made some ‘dramatically false assertions’ she’d have more specific corrections to make than just that one.

I’m not completely naive. I know that gathering intelligence is a hard business. But I think there are some lines a civilized nation should not cross unless under the most extreme of emergencies – and as far as I can tell, Abu Ghriab was not one of them. It wasn’t even close.

To Move from MT or Not?

That seems to be the overwhelming issue in the Movable Type blogosphere this weekend.

I respect the folks at SixApart, but the way they have mishandled the launch of 3.0 clearly shows that they do not have enough people with communications skills on staff. Not surprising in a tech-oriented startup, of course, but in this case – a startup that creates software used to communicate – it’s a big problem. Mena Trott gives some clues to their thinking in her revised announcement about MT 3.0.

I’m willing to bet that SixApart made a few classic mistakes in coming up with their licensing. They trusted their survey results too much, and they didn’t talk to enough users at critical stages.

One of the most valid comments we heard is that the personal licenses do not work well for many people who are currently using Movable Type. This surprised us because in a survey of 2500 people, a whopping 85% of respondents had 5 of fewer weblogs or authors. This help educate our final decisions about the weblog and author limits.

The more important question is, who were those 2500 users? Were they self-selected or was any effort put into making sure that a broad cross-section of users, from little bloggers like me to big users like Jason Calacanis, participated? Not balancing your participant base is a very good way to get data that is accurate yet ultimately wrong.

The second question is, did SixApart vet this new licensing package with any customers before launching it? With a level of upset as big as this one, if they had bothered to talk to even a handful of customers before going public with their pricing they would surely have gotten some indication that they needed to rethink things. Instead, they have had to handle a very public firestorm.

Now, to their credit, they are trying to calm the waters, and with some success. But they are at a critical junction. I hope they respond by putting one or more people on staff who are more practiced in the arts of marketing, product management and corporate communications. I’m tempted to send them a resume myself, but I suspect they’re already flooded with them.

When I started this blog, I chose Movable Type because several blogger pals (most notably my friend Mashby) were using it and all seemed quite happy with it. I know just enough about HTML, CSS, and configuring software to be able to tweak a package into something that works for me, and the lingering ghost of the techie I once was makes me unwilling to use a hosted service if I can run things myself. MT fit the bill. I gladly sent in a $25 donation last fall to SixApart, and had no expectation that I would want to look elsewhere for blogging software. Movable Type definitely has some annoyances and limitations (rebuilding is an ongoing PITA) but overall it does what I want it to do without getting in the way too much.

I have not yet decided whether or not I am going to stay with MT for the long haul. I’d like to see a clearer product evolution path for one thing – what features are going to be offered in the future, and which of those will not be in the free version? It could well be that MT 3.x is worth paying for, but right now there’s not enough information for me to make a decision.

I’ve invested time and energy getting my blog set up the way I want it. I don’t particularly want to have to spend a lot of time starting all over again with a new system if I don’t have to. But right now, SixApart is not giving me enough information with which to make an informed decision. That’s frustrating, and it’s another sign that SixApart badly needs someone on staff who knows how to communicate with customers.

I’m going to wait and see what happens for the next couple of weeks. Hopefully by the time I get back from New York more dust will have settled and I’ll be able to make a more informed decision about whether to upgrade or not.

Buzz Machine and Stupid Evil Bastard both have interesting takes on this issue as well. They’re worth a read.

Something I Don't Understand about Catholics

As a Jew, I freely admit that some aspects of Christianity are alien to me. The recent public debate about whether or not pro-choice Catholics should be allowed to take Communion brings to light one of them.

Here’s one example: Catholics who feel so at odds with their church’s ideology – who don’t they just go worship at some other church? What makes them stay committed to being a Catholic even if they vehemently disagree with what their church is doing? Is it an unwillingness to let go of their tribal identification? Fear of the unknown? Do they sincerely feel that Jesus won’t love them if they go to the church across the street? Is it a love of the liturgy they grew up with? Or do they think that if they wait long enough, the church will change and become more in line with their own beliefs? It could be pure politics – nobody wants to be accused of flip-flopping on moral issues. Or something else entirely that I’m overlooking because I’m not Christian.

I’ve heard the phrase “cafeteria Catholics” and it’s a term that could be applied to a lot of other religions, Jews included. I’m guilty of the practice myself. But I do think you have to draw the line somewhere. Not agreeing with every aspect of a religion is one thing. But if you disagree with enough key points, sooner or later I think you have to ask yourself what you’re really doing there.

I’m also aware that the Catholic church is not monolithic on this subject. There are bishops who would excommunicate anyone who is pro-choice and there are those who would not. And perhaps that diversity of opinion is enough to give Catholics hope.

It would make for some big headlines if a few high-profile Catholics switched affiliation to other denominations. I doubt it would change what the Catholic church is doing though. If the morass that is the wholesale molestation of children by priests has not overly upset the Vatican, I doubt a few politicians changing affiliations would.

Side note – Andrew Sullivan has a good article on this issue. His focus is partially on Bob Novak and some snarkiness about an Opus Dei priest, but it’s worth a read.