Making Friends and Eating Chocolate

Scott and I headed up to San Francisco today to catch the Ghiradelli Square Chocolate Festival. We had a great time, and tasted a lot of yummy chocolate goodies.

We also got to make the acquaintance of a very friendly bird (a Cockatoo, I think) who was visiting the festival with her keeper. She stepped right onto Scott’s good arm and allowed herself to be petted and photographed:

Scott and Friend

SkawtBlog

Scott, after all this time, has got himself a blog.

After looking at MovableType and getting a little frustrated by the setup process, he decided to use WordPress instead. So now we’ve got a Battle of the Blog Platforms in our own home! 🙂

I’m waiting for the first bug-fix patch before I go to MT 4.0 though.

Good Customer Service from Hotwire

There’s an old truism that if you get good customer service, you tell two people, but if you have a bad experience, you’ll tell 10. So here’s my small attempt to balance the scales:

Hotwire, you guys rock. Not only do you help me book good, inexpensive rental cars, but when I needed to cancel our vacation last week, your Customer Service staff told me exactly what I needed to do to request a refund, and then they processed the refund quickly. And this despite Hotwire’s very firmly stated ‘no refund’ policies. (No, I did not purchase trip insurance.)

Things have been stressful enough around here; you helped lessen my stress. I’m deeply grateful, and you can bet I’ll be using Hotwire again in the future.

Another Turn of the Wheel

Four years ago today, Fiat Lux came online.

I’ve averaged a post every 1.21 days since then. Not bad, for a solo effort (plus one guess post from Scott).

I’ve had days where fewer than a dozen people came to my site, and a few days where more than 6,000 people stopped by.

I’ve had days where I couldn’t wait to get something up onto the blog, and days where I’ve though about shutting it down entirely.

I’ve learned a lot about the mechanics of web marketing — SEO, how to build traffic, how to get links — that I use in my professional work.

I like to think that the discipline of writing this blog has made me a better writer (although this post is probably not one of me better efforts in that regard). At the very least, I’m more aware of my weaknesses as a writer now, and hopefully I do a better job of working through them.

Lately, though, it feels like most of what I want to write about is me, me, me. And this blog is at it’s best when it’s not all about me. Not sure how to resolve that contradiction right now; perhaps I need a few more days away from the blog to get my groove back.

I closed my first post like this:

What next? Who knows. But I think that I’d like to blog the journey.

And now, 4 years later, I still do. So let’s see what happens.